Privacy policy

Last updated: October 12, 2026

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Shipping Policy

Pre-orders
Pre-order items are produced after the pre-order window closes on October 17. Pre-orders are expected to ship by mid-November. You’ll receive an email with tracking as soon as your order ships, and we’ll let you know right away if anything changes.

In-stock items
In-stock items ship within 3–5 business days.

Shipping rates
Shipping rates are shown at checkout and may vary by order. International shipping is not available at this time.

Mixed orders
If your order includes both pre-order and in-stock items, the full order ships together once the pre-order items are ready.

Lost or stolen packages
OVRFLO is not responsible for packages marked delivered by the carrier. Please contact the carrier first, then email us at ovrflo.shop@gmail.com and we’ll do our best to help.

Address errors
Please double-check your shipping address at checkout. We’re not responsible for orders shipped to an incorrect address provided at checkout.

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Refund Policy

All sales are final, with no cash refunds. We offer exchanges or store credit on eligible items.

Pre-order cancellations
Pre-orders can be cancelled for store credit until the pre-order window closes on October 17. After that, your item is in production and can’t be cancelled.

Exchanges & store credit
Email us within 14 days of delivery to request a size exchange or store credit. Items must be unworn, unwashed, and have original tags attached. Exchanges depend on size availability; if your size isn’t available, you’ll receive store credit.

Return shipping
Customers are responsible for return shipping. Original shipping costs are non-refundable.

Damaged or incorrect items
If your order arrives damaged or incorrect, email us within 7 days of delivery with your order number and photos. We’ll send a replacement or the correct item at no cost to you.

How to start
Email ovrflo.shop@gmail.com with your order number and whether you’d like an exchange or store credit.